eBay Vice President for Seller Experience has just announced that eBay is backing down from their previously-announced "Holiday Returns Policy." Sellers are hopeful, perhaps without warrant, that eBay might reconsider some of the other recent changes on the site that have led to a large number of sellers losing their TRS status, being booted off eBay, and leaving on their own for greener pastures.
Here's the text of today's announcement:
I’m pleased to announce that eBay will not require extended holiday returns for your listings to earn Top Rated Plus benefits in November and December—including the 20% final value fee discount—as previously announced.
Now you’ll get a bonus 5% discount off final value fees—along with your current 20% discount—from November 1 through December 31 for all eligible Top Rated Plus listings that offer extended holiday returns.
This will help ensure eBay has the best inventory for buyers this busy holiday season. And, as a valued Top Rated Seller offering the current Top Rated Plus services, you’ll continue to be rewarded for your ongoing commitment to providing great service.
Note we’ll also be highlighting extended holiday returns on item pages and search result pages starting in November. This will be a great way to attract buyers and boost your holiday sales—so if you haven’t already, add it to your listings now!
Happy holiday selling!
Jordan Sweetnam
Vice President, Seller Experience
